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This process can take several minutes depending on the number of warranties being checked. Select registration option. Error: Javascript is disabled in this browser. This page requires Javascript. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? I don't know of any ancient hp firmware repositories. That way they aren't static but they stay the same.
I'd be tempted to order a spare off of ebay and just try the upgrade. The other caveat is that the printers seem to work reliably with BOOTP, but that protocol has been blocked for over a year. I'd be tempted to order a spare off of email and just try the upgrade.
LaserValley Technologies is an IT service provider. I have applied current firmware to older cards in the past without issue. I can see if I happen to have an older one as I have an extensive repository of old firmware.
I will check and post back. HP lists the firmware they tested upgrading from. I have been able to update from other firmware not listed, so I presume they simply choose not take the extra time to test more than commonly used firmware.
Thank you for your reply! Download Manager attempts the update, but fails repeatedly. After some tedious digging on the HP forums, I found a post that mentioned the FW updates are specific to certain versions in some unexplained cases, and pointed to the info I provided in my OP. It says you can go to the latest FW only from those listed versions. Regardless of why, I have tried tree printers using DLM, and all have failed.
Definitely post back if you discover any old copies of JA FW you stashed somewhere! Otherwise, my users will have to GASP! Just go ahead and try firmware update. If you ask your own question - our Certified Experts will team up with you to help you get the answers you need. Who are the certified experts? How quickly will I get my solution? We can't guarantee quick solutions - Experts Exchange isn't a help desk.
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