Read all security warnings, license agreements, and privacy statements that are associated with any software that you download. Never click "Agree" or "OK" to close a window that you suspect might be spyware.
Be wary of popular "free" music and movie file-sharing programs, and make sure that you understand all the software packaged with those programs. Use a standard user account instead of an administrator account. An administrator account can access anything on the system, and any malware run with an administrator account can use the administrator permissions to potentially infect or damage any files on the system. For more information about how to protect a computer against viruses, see Protect my PC from viruses.
Want to chat with a live person? Our Answer Tech trained professionals are ready to help: Answer Desk. Security information and training. For computer virus and security-related support for locations outside North America, go to the Microsoft Support website.
This computer is infected by spyware and adware. Click Start , and then type Windows Update in the search box. In the results area, click Windows Update. Click Check for Updates. Follow the instructions to download and install the latest Windows Updates.
Restart your computer. When you see the computer's manufacturer's logo, repeatedly press the F8 key. Click the Shortcut tab. Click Open File Location.
Right-click the folder, and then click Delete. Click the Download Now button, and then click Run. Follow the instructions to scan your computer and help remove the rogue security software.
Click the Start button, and then click Control Panel. Need more help? Expand your skills. Get new features first. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen. For additional information about Registry Checker command line switches, click the article number below to view the article in the Microsoft Knowledge Base:.
Windows More Need more help? Expand your skills. Get new features first. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. The page might just be down. You can also try clearing your 'cache' temporary internet files' and do not leave the option to preserve favorites checked.
Also run a malware virus scan. If you find a URL listed by accident you can remove it by clicking to highlight it and then the remove button. Details required : characters remaining Cancel Submit 2 people found this reply helpful. Smart users know that registry 'scanners' and 'cleaners' are snake oil. Welcome to the smart users club. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse.
Details required :. Cancel Submit. Hi, Thank you for posting your query in Microsoft Community. Regards, Guru Kiran. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to A. User's post on December 27, The troubleshooter just comes tells me nothings wrong. Yet, I can't open the store it just instantly blinks out as soon as the outline of the window appears.
In reply to ThomasTownley's post on December 27, Hi, Thank you for your reply. I suggest you to follow the steps given below and check if it helps: 1.
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